Small Claims

Rules and Procedure

What Is Small Claims Court

Small Claims Court in Ontario is a branch of the Superior Court of Justice that handles civil disputes involving amounts up to $35,000 (set to increase to $50,000 as of October 1, 2025). It was created to give individuals and businesses a more accessible, efficient, and cost-effective way to resolve disputes without the complexity of higher courts.


Although it is often described as “simpler,” the process still involves strict rules, legal documents, and deadlines. Having the right guidance can make a significant difference in the outcome of your case.

Common Situations That Go to Small Claims Court

Many everyday legal disputes fall under the jurisdiction of Small Claims Court, including:


Unpaid debts or loans – e.g., lending money to someone who refuses to repay.

Contract disputes – e.g., services not performed as promised.

Property damage – e.g., a contractor damaging a home during renovations.

Unpaid rent or deposits – disputes between landlords and tenants outside the Residential Tenancies Act.

Consumer issues – e.g., a product or service that was paid for but not delivered.


If you are unsure whether your situation qualifies, we can review your case during your consultation.

The Small Claims Court Process

While the system is designed to be more straightforward, the steps can still feel overwhelming if you are not familiar with the process. Generally, a case proceeds as follows:

1. Filing the Claim

Preparing and submitting the Plaintiff’s Claim (Form 7A) with all supporting details.

2. Serving the Defendant

Delivering the claim properly to the opposing party within strict timelines.

3. Response by the Defendant

The defendant may file a Notice of Defence (form 9A) within 20 days from the date they were served with the Plaintiff’s Claim.

4. Settlement Conferences

If the Claim is disputed, the court will schedule a conference to encourage resolution before trial.

5. Trial or Hearing

If no settlement is reached, both sides present evidence and arguments to a judge.

6. Judgement

The court issues a decision, which may include a monetary award or order.

7. Enforcement

If the losing party does not pay, enforcement steps such as garnishment or property seizure may be required.

How Can We Help

At Issa Legal Services, we assist clients throughout every stage of the Small Claims Court process. We:


Draft and review court documents to ensure accuracy and compliance.

Advise on the strength of your case and possible outcomes.

Represent you at settlement conferences and hearings.

Guide you through enforcement if you receive a judgment in your favour.


Our role is to reduce stress, provide clarity, and ensure that your voice is heard in court. Whether you are bringing a claim or defending one, we are committed to protecting your interests.

Take the First Step

If you are facing a dispute that may fall under Small Claims Court, don’t navigate the process alone. Contact us today to schedule your 30-minute consultation.

We proudly serve clients in Ottawa and the surrounding areas, providing professional and dedicated legal support to help you move forward with confidence.

Business Hours

Monday: 9:00am to 5:00pm

Tuesday: 9:00am to 5:00pm

Wednesday: 9:00am to 5:00pm

Thursday: 9:00am to 5:00pm

Friday: 9:00am to 5:00pm